Civica has won a five-year contract worth over £500,000 with Harrow Council to implement its cloud-based Cx Housing and Keystone asset management software. Civica’s software will support the council’s ambition to adopt cloud technology and create a single view of tenants across its 5,000 properties. A customer portal will support repairs and service requests, rent…
Harrow Council selects Civica’s cloud software for tenant servicesRead More →
News
Halton Housing’s senior IT appointments
Halton Housing has appointed Debbie Trust-Dickinson as its chief transformation officer and Paul Croston as its director of technology, digital and data. Before her permanent appointment as CTO, Trust-Dickinson had been at Halton Housing since January 2020 on an interim basis. She will oversee the next iteration of Halton Housing’s digital services, creating the IT…
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Orchard’s Income Analytics cuts arrears at GreenSquare
GreenSquare has reported how it is using Orchard’s Income Analytics software to identify tenants failing into arrears earlier and take quick steps to work with them to manage their rent balance. Each day, the housing provider sends a newly updated three-year history of rent balances to cloud-based Income Analytics which then presents the most relevant…
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Wellbeing with Housing Technology
We hope you have been keeping up with Housing Technology’s new Wellbeing platform (www.jobs.housing-technology.com/wellbeing) that we launched a few months ago. We have since published a range of features including articles and interviews with housing providers such as Home Group, Melin Homes and Gentoo Group. Housing Technology Wellbeing aims to give our community the opportunity…
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Great Places signs up for Aareon’s software suite
Great Places Housing has chosen Aareon for its new suite of housing management software and digital solutions. Great Places has bought Aareon QL ERP, 1st Touch Mobile for remote working, 1st Touch Self-Service App and 360 Customer Portal for tenant engagement, and 360 Contractor Portal for contractor management. Sharon Hayes, director of technology services, Great…
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Horton Housing appoints CNT for strategic IT
Horton Housing has begun the complete upgrade of its IT systems with Central Networks and Technologies. The housing provider’s upgrade includes a full migration to Microsoft Office 365, backup and disaster recovery, and service-desk support. As part of its strategy, Horton Housing wanted to adopt better ways of working remotely; CNT recommended that the housing…
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