Colchester Borough Council has chosen a new housing management system from Northgate Public Services for its subsidiary, Colchester Borough Homes, to give remote-working staff the tools to improve community support while on the move and to enable residents to self-serve online. The cloud-based NPS Housing software will bring all of CBH’s housing services into one…
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Making the most of a bad situation
Source: Clear Safety Clear Safety has recently expanded from mainly providing health and safety consultancy in the education sector to supporting housing providers with key compliance stream such as asbestos, fire and gas safety, legionella management, electrical safety, maintenance of lifts and door entry systems. Clear Safety’s IT systems had already undergone a recent upgrade…
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Aspire Housing’s two-week call-centre solution
Aspire Housing has implemented a remote contact centre solution in just two weeks in order to allow its staff to work from home during the pandemic. Aspire worked with Social Telecoms, Alysium Consulting and 8×8 to design and deliver the system. Grant Sharman, group director of ICT, Aspire Housing, said, “We’ve undertaken a large-scale change…
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Regenda takes Housing Insight’s PanConnect
Regenda Group has implemented Housing Insight’s PanConnect Mobile software so that its staff can integrate fully with Regenda’s Orchard housing management system and conduct day-to-day activities in the field without needing to access multiple systems. The first project will see Regenda’s housing team accessing and updating back-office data in real time using PanConnect Forms. Jade…
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Twinview launches ‘digital twins’ for housing
Twinview has been launched to change the way buildings are managed and perform, helping to make them safer and more efficient. Twinview is powered by cloud-based, 3D digital twins (digital replicas of physical buildings) which connect the paired virtual and the physical buildings with real-time analytical data. This allows housing providers to manage, monitor and…
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Lincolnshire Housing moves to Aareon
Lincolnshire Housing Partnership has chosen Aareon as its new housing management and digital solutions provider. It will be implementing Aareon QL Next Generation ERP, 1st Touch Mobile and 360 Customer Portal, all delivered as Aareon-hosted services. Suzanne Wicks, executive director of business transformation, Lincolnshire Housing Partnership, said, “Our key stakeholders in the business invested a…
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