Capita has won a £5.9m four-year contract with Bolton at Home. The contract includes migrating the housing provider’s current system to a hybrid cloud model using a combination of Microsoft Azure and Capita’s virtual private cloud. Microsoft Office 365 will also implemented for 1,100 users across four sites. The new system will feature a personalised…
Capita’s £5.9m cloud deal with Bolton at HomeRead More →
News
Britannic Technologies launches free digital service
Britannic Technologies is offering its SaaS-based Inbox solution free to housing providers during the pandemic. Inbox acts as a triaging service, processing large volumes of digital interactions such as email, web chat, social messaging and WhatsApp messages, presenting housing providers’ call-centre agent with a single screen of all digital communications. Inbox enables organisations to only…
Britannic Technologies launches free digital serviceRead More →
Agile planning pays off for LFHA
Source: Leeds Federated Housing Leeds Federated Housing made the decision to work in a more agile way nearly two years ago. The aim was to make the business work smarter for customers and staff. Staff have been given the opportunity to work remotely and provided with a number of technological solutions so that they aren’t…
Agile planning pays off for LFHARead More →
Onward Homes kicks off with Aareon 1st Touch Mobile
Onward Homes is now operational with the first part of its implementation of Aareon 1st Touch Mobile and Digital CRM, having previously chosen Aareon as its preferred supplier of digital solutions. Over 300 end-users at Onward Homes are now already using the Aareon software, with overwhelmingly positive feedback.
Keeping 100 per cent of the workforce operational
Source: Castleton Technology Housing organisations are faced with some difficult decisions regarding their staffing. Never has there been more pressure to provide vital support and services to tenants, but in other areas where staff can’t be redeployed, staff are being faced with furlough and even redundancies. Castleton Technology has put its own measures in place…
Keeping 100 per cent of the workforce operationalRead More →
Metropolitan Thames Valley’s Semarchy data management
Metropolitan Thames Valley Housing is now using Semarchy’s xDM platform for intelligent master data management to offer better services to its tenants and meet government regulations. MTVH used a proof-of-concept for the first phase of its Semarchy implementation. The PoC addressed the housing provider’s need to have a definitive view of its contractual obligations in…
Metropolitan Thames Valley’s Semarchy data managementRead More →
