Broadacres Housing has relaunched its tenant portal and app based on a new platform from Aareon, with 200 of the housing provider’s tenants directly involved in the development and testing of the pilot version of the new service. After registering, tenants can view and manage information about their account and tenancy agreement, make payments, and…
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NIHE opts for Orchard Managed Service
The Northern Ireland Housing Executive has chosen Orchard Managed Service to ensure high levels of uptime and support for their highly customised integration of Orchard Housing. Orchard was appointed a year ago after ousting NIHE’s incumbent managed services supplier; since then, NIHE has seen reduced levels of downtime and benefitted from increased levels of out-of-hours…
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Ocean Housing’s new app
Ocean Housing has joined the multitude of housing providers with their own tenancy app for smartphones. Mark Gardner, chief executive, Ocean Housing, said, “Many of our tenants are busy working families, or juggle shifts, so having an app makes it easier for them to get in touch at a time that suits them. We’ve been…
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Monmouthshire Housing integrates electronic payments with PfH & Allpay
Time-consuming billing processes have been replaced with a more efficient system at Monmouthshire Housing now that it’s using Procurement for Housing’s electronic payment services agreement via Allpay. Monmouthshire Housing had previously used a paper-based system, with its staff posting direct debit mandates to tenants and manually submitting payments to the bank. Every year, the housing…
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BCHA launches IoT programme with Daizy
Bournemouth-based BCHA is partnering with local technology business Daizy to install IoT sensors to monitor building systems and environmental conditions across its 1,700 properties, with the aim of identifying issues that could adversely affect residents’ quality of life. Martin Hancock, CEO, BCHA, said, “Many housing providers are discussing the potential benefits of the internet of…
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Community Fibre brings full-fibre broadband to London’s social housing
Community Fibre has now enabled 100,000 premises with its full-fibre broadband network. The buildings are located across 16 of London’s 33 boroughs, with 84 per cent of these premises being social housing. Over 70 per cent of social housing in the London Borough of Wandsworth now have Community Fibre’s full-fibre broadband, followed by 57 per…
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