Milton Keynes Council is using Hyperoptic to deliver ‘hyperfast’ broadband to over 4,500 properties in its social housing portfolio. Hyperoptic installs fibre directly into a property (fibre to the home), enabling symmetric broadband speeds of 1,000Mbps, which the company says is over 18 times faster than the national average. Nigel Long, councillor for housing and…
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News
Onward Homes selects RentSense
Onward Homes has selected Mobysoft’s RentSense software to help its income teams manage their arrears workloads and support tenants in their transition to universal credit. Robert Davies, income and financial inclusion manager, Onward Homes, said, “We decided to buy RentSense due to an increase in our rent arrears due to the impact of welfare reform…
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Homes for Haringey to save £1 million with Northgate
Homes for Haringey has bought a new housing management system from Northgate Public Services to help it revamp its housing services and reduce costs by £1 million over the next seven years. Pete Davey, head of IT, Homes for Haringey, said, “Northgate Housing will increase our efficiency so we can spend more time with tenants…
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WCH cuts arrears with Orchard Income Analytics
Having used Orchard software for over a decade, Watford Community Housing is now also using Orchard Income Analytics to manage its tenants’ rent arrears. WCH’s previous BI platform for managing arrears didn’t integrate with Orchard Housing so that income officers had to constantly switch between different applications to get the data they needed to manage…
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Rotherham Council collects £1m arrears with RentSense
Faced with a rental income collection rate of 96 per cent, Rotherham Council is now using Mobysoft’s RentSense software to prioritise its arrears case. Paul Elliot, business and commercial manager, Rotherham Council, said, “Before choosing RentSense, we completed a thorough review of our income collection processes. We benchmarked our performance against 72 other organisations and…
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Bro Myrddin Housing goes mobile with PanConnect
Bro Myrddin Housing is set to mobilise its staff with Housing Insight’s PanConnect software. Samantha Fell, operations manager, Bro Myrddin, said, “PanConnect links directly into our CRM system and uses Microsoft Azure in line with our ‘cloud first’ approach. The initial set-up of the PanConnect app has been very speedy and effortless, with regular communications…
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