AmicusHorizon has equipped 150 inspection surveyors and housing officers with mobile workforce software from 1st Touch. The deployment covers pre- and post-inspections, stock condition surveyors, estate management, the tenancy services department, gas and electric inspectors and its CASA Supporting People operation. AmicusHorizon said that 1st Touch’s focus on developments around Windows Embedded Handheld and the…
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1st Touch
1st Touch partners with Motorola
1st Touch has joined Motorola Solutions as a PartnerSelect Authorised ISV. Working alongside Motorola resellers supplying handheld devices, 1st Touch will advise its social housing and local authority customers on sustainable mobile workforce solutions using the Motorola ES400 device running Microsoft Windows Embedded technology. The partnership reflects the need for housing providers to keep their…
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1st Touch integrates with Aareon at Langstane Housing
Langstane Housing Association has chosen 1st Touch for the provision of a mobile working system for its responsive repairs workforce. The new software will link the operatives’ handheld PDAs to Langstane’s existing Aareon QL housing management system. Langstane, which manages 3,500 properties in Aberdeenshire and Moray, expects to roll the new mobile solution out to…
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Microsoft embedded technology partner accreditation
Already a Microsoft-certified Gold partner, 1st Touch was recently appointed by Microsoft as one of its Windows Embedded Technology partners. The partnership will see Microsoft’s handheld technology used extensively in 1st Touch’s mobile solutions. Robert Dent, chief executive officer, 1st Touch, said, “We are impressed by Microsoft’s continued investment and focus on the handheld category…
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North Ayrshire cuts repair costs by 20%
After six weeks of using mobile working software from 1st Touch, North Ayrshire Council reported that it had reduced the cost of its responsive repairs by 22 per cent. The 1st Touch system links the repair workers’ PDAs with the council’s OptiTime dynamic scheduling and ROCC contractor management systems. The new integrated system allows the…
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Network Housing on the move with Northgate
Network Housing Group has completed a nine-month project to deliver dynamic scheduling and mobile working at Riversmead Housing Association, one of its group members. Implemented by Network Housing’s in-house IT team, the initiative is based on Northgate’s Contractor module and Kirona’s Mobile Contractors system. The old process relied on tickets for work orders being emailed…
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