Broadacres Housing Association’s paper-based stock condition surveys and customer profiling will be consigned to the past as it adopts a mobile system from 1st Touch. Survey staff will use the 1st Touch system to record data on all of its properties and tenants and will ultimately build into a planned and costed maintenance review. The…
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1st Touch
1st Touch integration partnership with OpenSpan
1st Touch has formed a partnership with OpenSpan, a provider of user process management software, in order to make integration easier between back-office applications and mobile services. As the catalyst for the partnership, 1st Touch said housing providers often face significant integration fees from their back-office system vendor or are tied in to unacceptable proprietary…
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1st Touch mobilises Severn Vale
Severn Vale Housing Society has chosen mobile technology from 1st Touch to support its responsive repairs operation across 3,500 homes around Gloucestershire, with the implementation due to be completed imminently. Following a review of its responsive repairs operation, comprising 18 multi-skilled tradesmen and gas engineers, Severn Vale decided to overhaul the purchasing of materials, reducing…
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1st Touch heads Northwards
Mobile working has been introduced at Northwards Housing’s repairs and maintenance operations after Manchester Working, Northwards’ external contractor, installed new IT systems from 1st Touch, Civica, ROCC and Xmbrace. As a three-star rated ALMO for Manchester City Council with over 12,500 properties, one of Northward’s primary objectives is delivering very high levels of service to…
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Bolsover District Council integrates mobile working
More than 50 mobile workers across Bolsover District Council’s responsive repairs, gas and electrical services and voids management teams will be using mobile working technology from 1st Touch once the new system is live in the next six months. Bolsover DC, which manages 5400 properties, cited 1st Touch’s smooth integration with its existing Capita Academy…
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2010 Rotherham DC selects 1st Touch
2010 Rotherham District Council has chosen to implement mobile working systems from 1st Touch. The system is already live at 2010 Rotherham. Set up in 2005 as an ALMO by Rotherham Borough Council, 2010 Rotherham is responsible for managing 21,500 domestic properties and 350 commercial properties on behalf of the council. One of 2010 Rotherham’s…
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