1st Touch has announced the recent completion of implementations of its mobile working system at Knowsley Housing Trust, Thames Valley Housing Association and Newport City Homes. Knowsley Housing Trust, which manages 13,000 properties on Merseyside, is using 1st Touch’s mobile solutions for responsive repairs, gas servicing, voids, van checks and van stock management across its…
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1st Touch
Social mobility is the way forward
Robert Dent, CEO of mobile technology provider 1st Touch, has seen significant service improvements delivered to tenants following the adoption of mobile technology. Indeed, looking behind the hype he reviews the impact of the technology and looks forwards to 2010. Having previously grown a UK software company over seven years into one of Europe’s leading…
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1st Touch partners with Octavia for ‘Supporting People’ application
Octavia Software Solutions and 1st Touch have signed a reciprocal partnership agreement, allowing both companies to sell the other’s products. 1st Touch has integrated its mobile workforce solution with the new .Net based version of Oska, Octavia’s Supporting People application. Many organisations providing Supporting People services are still using paper-based processes. This typically takes up…
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Stevenage Homes gains two-star rating with 1st Touch
Having implemented a mobile working system from 1st Touch, Stevenage Homes has been awarded a two-star rating by the Audit Commission. As an ALMO for Stevenage Borough Council, Stevenage Homes’ repairs and maintenance team deals with around 30,000 jobs each year across 8300 properties. Implementing a mobile solution had been identified as an opportunity for…
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Herefordshire Housing live with 1st Touch
Herefordshire Housing is using mobile workforce software from 1st Touch to support responsive repairs services for residents in its 5000 properties. Integrating with Herefordshire Housing’s Orchard housing management system, the 1st Touch mobile system replaces the previous paper-based job system by sending electronic job tickets directly to 25 maintenance and repair workers’ PDAs. This simultaneously…
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ROCC and 1st Touch partnership
1st Touch is partnering with ROCC, with 1st Touch’s mobile workforce system now integrated into ROCC’s Uniclass housing system. The partnership follows joint projects by the two organisations at Powys Council, 2010 Rotherham and Morrison. ROCC’s housing repair system, which brings together property, tenant and service delivery data into a widely-accessible, unified information resource, is…
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