Housing Technology interviewed IT experts from 1st Touch, Civica, Horton Housing Association, New Charter Group and Town & Country Housing Group about how housing providers can use technology to automate some of their key processes, for both business improvements and cost-savings as well as to help tenants. Where to start? Rather than considering the details…
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1st Touch
1st Touch 360 streamlines housing operations
1st Touch has added ‘1st Touch 360’ to its range of enterprise mobile workforce software. The dashboard-based solution is intended to streamline housing processes by delivering a single, 360-degree view of all key metrics and tenant data access points. Using 1st Touch 360, all the information needed to conduct any tenant visit is collated in…
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Mobile working 2.0
Housing Technology interviewed mobile working experts from 1st Touch, Incom Business Systems, Intercity Telecom and Waterstons on the new wave of mobile working practices, their predictions for the future and merits of the different technology platforms. It is safe to say that the use of mobile devices such as smartphones and tablets, is now well…
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1st Touch puts Weslo Housing on the move
Weslo Housing is now using mobile working software from 1st Touch to manage its reactive repairs, pre- and post-inspections and void management. The decision to use 1st Touch was in part due to Weslo’s existing Aareon QL housing management system, with which the 1st Touch software integrates very easily. 1st Touch’s mobile technology is also…
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1st Touch launches mobile working for smaller landlords
Smaller housing providers can now access the same mobile working capabilities as their larger counterparts following the launch by 1st Touch of a new package for up to 15 users and three of its mobile working modules. Along with full implementation and support, qualifying housing providers can choose from over ten individual modules, such as…
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1st Touch gets Halton Housing mobile
As part of its ‘digital first’ strategy, Halton Housing Trust has introduced 1st Touch mobile software and developed a new tenant self-service app. Halton Housing originally chose 1st Touch as their mobile technology provider for its responsive repairs operations due to 1st Touch’s close integration with the housing provider’s Aareon QL housing management system, with…
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