North Lincolnshire Homes has completed the implementation of 1st Touch mobile workforce technology running on Apple iPads for its maintenance and responsive repairs operations. 1st Touch was chosen by North Lincolnshire Homes as the software had existing integration capabilities with its Aareon QL housing management system. Steve Hepworth, director of operations, North Lincolnshire Homes, said,…
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West Lancashire Council mobile with 1st Touch
West Lancashire Borough Council is working with 1st Touch to introduce a mobile working system for housing officers in its estate management team. The team was picked to be the first to use the new system because of the wide range of services it delivers across the council’s housing estates, ranging from anti-social behaviour, neighbour…
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1st Touch announces its 2013 award winners
Mobile working software provider 1st Touch has announced its housing awards for 2013, based on how some of its customers have used its software. The winners were: Success award: based on outstanding benefits and return on investment gained from mobile technology implementation and roll-out, won by South Yorkshire Housing based on it completing an extra…
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Bedroom tax – fewer voids & shorter waiting lists?
Sir – While some see the bedroom tax as a controversial tussle between the political parties, the real life ramifications are proving to be a huge challenge for both the housing providers’ management teams and the tenants affected by the new regulations. Among our customers, comprising many of the UK’s leading housing providers, we have…
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1st Touch appoints implementations manager
1st Touch has appointed Tim Birkett as an implementations manager. He joins from Morrison Facilities Services where he was the senior applications architect. Birkett will manage the customer implementation of 1st Touch mobile solutions, including the supervision of a team of implementation consultants who ensure the smooth integration of 1st Touch software with customers’ existing…
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Aareon, 1st Touch & Documotive plans at Mansfield Council
Mansfield District Council is in the middle of replacing its 30-year old Unix-based housing management system with an integrated solution from Aareon, 1st Touch and Documotive. The new system is scheduled to go live in April 2014. At the end of 2012, the council’s housing department employed Sector Group to help it with the procurement…
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