Castlehill Housing Association has signed an enterprise agreement for mobile workforce management software from 1st Touch. The software will be used by housing officers and maintenance workers to access and update back-office information on tablets, smartphones and other mobile devices. 1st Touch mobile was chosen because it had an existing integration with the Aareon housing…
Tough terrain for 1st Touch at CastlehillRead More →
1st Touch
More recruitment at 1st Touch
1st Touch has added another five recruits to its expanding team, across sales, implementations and support. John Fawcett has been appointed as a new business account manager for the south of England and Wales, joining from leading Microsoft reseller Ciber. Robert Vaughan joins 1st Touch as a project manager. He joins from Arqiva where he…
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AmicusHorizon mobilises 350 workers with 1st Touch
AmicusHorizon has just signed an enterprise licence agreement for mobile workforce software from 1st Touch. The licence enables AmicusHorizon to access the full range of 1st Touch software modules as it mobilises all 350 front-line staff such as asset management inspectors, surveyors and housing officers. 1st Touch applications enable programming-free, user-customisable solutions to be created…
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Peak-Ryzex & 1st Touch mobilise £200,000 of savings for South Yorkshire Housing
South Yorkshire Housing Association has reported that it has saved over £200,000 and completed more than 1,100 extra jobs during its first year of using a mobile working system from Peak-Ryzex and 1st Touch. South Yorkshire Housing’s responsive repairs team previously used a paper-based scheduling process for managing all maintenance and repair jobs. This was…
Peak-Ryzex & 1st Touch mobilise £200,000 of savings for South Yorkshire HousingRead More →
Halton Housing selects 1st Touch for responsive repairs
Halton Housing Trust has completed the first stage of a widespread implementation of a mobile working system from 1st Touch. The PDA-based system is already being used by 25 of the housing provider’s responsive repairs workers and will eventually be available to all customer-facing staff. Halton Housing’s previous mobile technology had a number of limitations…
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AccuServ & 1st Touch consortium supports award-winning Osborne
A consortium of technology suppliers led by 1st Touch has helped Osborne, the property services, civil engineering and construction business, to win the Institute of Customer Services’ Best Application of Technology Award earlier this year. Osborne beat competitive entries from many leading UK companies, including Prudential, British Gas, RBS and Barclays. The integrated maintenance and…
AccuServ & 1st Touch consortium supports award-winning OsborneRead More →