Halton Housing has extended the functionality of its tenant self-service app following its successful launch last year. With the new version of the app, based on Aareon’s 1st Touch mobile software, tenants can manage and pay rent by direct debit and request a rent refund, report repairs and schedule appointments, access Halton Housing’s digital toolkit…
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Thrive’s Aareon self-service app
Thrive Homes has launched a self-service tenant app based on Aareon’s 1st Touch software. The myThrive app covers tenants’ rent balances, repair bookings, payments, ASB and nuisance reporting. The app integrates with the housing provider’s existing Aareon QL CRM system, so that all online enquiries made via the app are updated on the tenants’ main…
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Aareon’s new Southampton office
Aareon has opened a new office in Southampton Science Park, making it one of three Aareon UK offices and cementing its merger with 1st Touch. Peter Birkett, CEO, The University of Southampton Science Park, said, “1st Touch originally came to the innovation centre at the Science Park in 2008. Since then, it has been very…
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Integration… The key to introducing new technologies
The technology revolution that has transformed the operating efficiency and productivity of social housing continues to make a significant difference. However, identifying which technologies will have the most positive impact is harder to predict. Nigel Rees, joint managing director of Aareon, believes that integration holds the key; here’s why… I’m always fascinated by how new…
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Aareon and 1st Touch combine operations
Following the acquisition of 1st Touch by Aareon in 2012, the two companies finally merged their operations in July 2017. 1st Touch remains as a legal entity and is solely focused on the development and support of mobile technologies, while its consulting, sales, marketing and administrative operations have been integrated into Aareon UK. At the…
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Soha Housing service improvements with Aareon
Soha has opted for Aareon QL to support its business in all aspects of tenant and property information. In addition to providing better housing and asset management functionality, Aareon QL will improve Soha’s CRM abilities, enable the creation of a new self-service portal, and support more advanced mobile working. The QL implementation project began in…
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