There’s nothing like a job that involves travel. As I wearily dropped my overnight bag onto the purple-trimmed hotel bed, I reflected that the hotelier hosting my night’s stay was operating a rather slicker business model than most. Not more enjoyable or more customer-friendly, but the booking and check-in process were certainly more efficient. Samuel…
A premier approach to service delivery?Read More →
Aareon
Building information modelling – the next big thing for housing providers?
Twenty years ago, in my days in managing a ‘patch’ of social housing in West Yorkshire, there was no real culture of using IT to help you do your job. Arrears were managed with a pencil, a ruler and a pile of computer-generated reports that grew week by week on my desk until I struggled…
Building information modelling – the next big thing for housing providers?Read More →
Luminus shines on new Aareon housing system
As part of its ‘2020 Vision’, Luminus is implementing a new housing management system from Aareon. The Aareon QL software will be used to provide a wider choice of online services for tenants and support greater scope for mobile working by Luminus’s staff. Luminus started its procurement process in August 2014, beginning with a review…
Luminus shines on new Aareon housing systemRead More →
What is asset management in 2015?
Nobody currently active in the housing sector needs reminding that these are challenging times. Rarely has the sector faced such fundamental threats to its revenue stream as those posed by the advent of welfare reform and the extended right-to-buy. Housing providers are increasingly looking at other activities, some previously considered ‘non core’, to help bolster…
What is asset management in 2015?Read More →
Income management 2.0 – ‘Sorry, there’s no money!’
Whatever the outcome of the 2015 general election (this was written at the end of April), it is likely that politicians of all persuasions will have little choice but to continue the squeeze on welfare spending. The knock on effect of this will be more tenants at risk of falling into rent arrears, and the…
Income management 2.0 – ‘Sorry, there’s no money!’Read More →
Istay@home with Aareon: Using technology to help the ageing population
According to the EU’s 2012 ‘Ageing’ report, it is estimated that we will see Europe’s population of people over 65 increase from 17 per cent to 30 per cent. Clearly, this will present major challenges in terms of both economic, social and health-related issues for all EU countries. This issue is also on the agenda…
Istay@home with Aareon: Using technology to help the ageing populationRead More →