Keeping an open mind as a technology supplier to social housing is critical. There are so many different business processes, supported by technology, that need to be carefully managed to deliver the best possible outcomes for housing staff and residents. Understanding the nuances Each housing provider has nuances that are reflected in their approaches to…
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Aareon
Following the golden thread
Housing Technology interviewed data experts from Aareon, Civica, FLS (Fast Lean Smart), Incline-IT, Mobysoft, NEC Software Solutions, Riskhub and Socitm Advisory about how housing providers can implement a ‘golden thread of data’ within their extended operations. What is a golden thread of data? Aareon UK’s solution manger, Jack McLean, said, “Critical core data that acts as…
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Aareon’s QL Yuneo customer collaboration programme
Our customers have been collaborating with us from the start of QL Yuneo’s development journey, using our senior leaders’ strategic workshops as part of a pioneering programme to give our UX/UI experts and product owners an insight into our customers’ aspirations. The strategic workshops involve CEOs and directors as well as expert users, enabling strategic…
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Smarter SaaS – Connecting the dots
We’ve been busy gathering the collective knowledge and experience from ourselves and, more importantly, our customers and distilling it into how we do things. Not just to chase the latest technology advancements or hit the next product release, but to fundamentally think about how and what we create in future. Going back to basics We’ve…
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Mobile first, mobile native and beyond
I first heard the term ‘mobile first’ not long into my software career while working for an ecommerce provider. At the beginning of the transaction journey, there was an ever-growing trend that consumers were no longer searching for products and services using desktop computers, instead using mobile devices. This was predominantly down to the evolution…
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Housing Technology Guides to HMS and Connected Homes
Following the success of Housing Technology’s series of guides to artificial intelligence, omni-channel and CRM, finance and procurement, and business intelligence in social housing, we are about to start the research and production for our two new guides to housing management systems and connected homes. The Housing Technology guide to ‘connected homes’, supported by FireAngel,…
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