Many of you will know me as ‘ThatHousingITGuy’ from my blog (tonysmiththathousingitguy.blogspot.com), which has been running for almost as long as Housing Technology magazine, with over 500 posts. My experience in the housing sector spans almost 30 years working for suppliers as well as housing providers, so not much escapes me. Most of my work…
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Acutance Consulting
The deer park of integration – Controlling your rutting stags
In recent projects, I have increasingly found that it’s all about revolutionising the self-service experience for residents. The majority of tenants, even elderly ones, are prepared to self-serve (or their offspring will quite often tackle it for them), and done well, it can be more convenient, faster and available 24/7 for all the bread-and-butter interactions….
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Housing Technology – A 10-year story
This is a slightly-abridged version of a blog-post written by Tony Smith, an independent housing IT consultant at Acutance Consulting, on his ‘Tony Smith: That Housing IT Guy’ blog (tonysmiththathousingitguy.blogspot.co.uk), following the Housing Technology 2017 conference in March. I remember in my days at MIS-AMS, at an NHF IT Conference at Olympia (remember those?), a…
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Learning to fly at Housing Technology 2014
From Tony Smith, an independent housing IT consultant at Acutance Consulting. Blog: tonysmiththathousingitguy.blogspot.co.uk This is a slightly abridged version of a posting written by Tony Smith, an independent housing IT consultant at Acutance Consulting, on his ‘Tony Smith: That Housing IT Guy’ blog (details below) following last month’s Housing Technology 2014 conference. It didn’t have…
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IT budgets – Because you’re worth it
Should the IT team be ‘in it together’ too? Is looking inwards and having the ear of senior management one approach? We have passed another Christmas and another autumn statement from George Osborne extending our period of austerity. The phrase ‘we are all in it together’ is banded about yet again, but in IT teams…
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Welfare reform – Taking credit where it’s due
With just over a year until universal credit and its associated welfare reforms are expected to be introduced, Housing Technology gauged the housing sector’s opinion on the likely results of this massive change to finance in social housing and its IT impacts. The planned introduction of universal credit will have a very direct impact on…
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