Thirteen Group has implemented new mobile workforce management software from BigChange. The system, which incorporates CRM, job scheduling, a customer portal, vehicle tracking and a mobile app, is intended to improve services, reduce costs and boost productivity. Michael Hall, senior facilities manager, Thirteen Group, said, “We previously relied on a combination of paper records and…
Thirteen boosts repairs & maintenance with BigChangeRead More →
BigChange
BigChange appoints David Todd to lead housing transformation
BigChange has appointed long-time housing IT specialist David Todd to spearhead its expansion in the UK social housing and local government sectors. Todd spent 16 years as a director of Xmbrace, later part of Kirona, the provider of mobile scheduling software bought by Advanced in 2019. He is also on the board of Sovereign Property…
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Three top tips on how to prepare today to protect the future
Author: David Todd, BigChange In the wake of the current crisis we’re all facing, it’s more important than ever to prepare today to protect the future of any business large or small. David Todd, social housing consultant to BigChange, shares three tips on how all housing organisations can adopt new technologies to provide sustainable remote…
Three top tips on how to prepare today to protect the futureRead More →
McDougall’s BigChange productivity gains
As part of its provision of reactive repair services to social housing providers, McDougall Group has boosted the productivity of its mobile workforce with the introduction of mobile working software from BigChange. McDougall’s entire mobile operations in central Scotland are managed using BigChange, with the cloud-based system handling all work planning, CRM, scheduling and reporting…
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