C3

Choice-based letting and telephony

Choice-based letting (CBL) is an updated version of the old points-based system for the management and allocation of social housing, and it invites greater participation from people eligible for social housing. This in turn means that local authorities and housing associations need to manage their housing stock more efficiently and also add more properties to…
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Berneslai phones home

Berneslai Homes, the ALMO managing Barnsley Council’s 20,000 properties, has integrated C3’s call handling system with its Northgate housing management system as part of its ‘Homeseeker’ choice-based letting programme. The latest guidelines from the Government stipulate that all local authorities must have appropriate CBL systems in place by the end of 2010. The council advertises…
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