Capita has been a trusted partner of ours for over 20 years, and we’ve continued that relationship with Capita to upgrade our housing technology, introducing a single cloud-based system that is transforming our business processes and customer service. End-to-end HMS Before our migration, we were using two highly-customised housing systems. To better manage our property…
RBKC moves to Capita One HousingRead More →
Capita
How do we end fuel poverty?
Fuel poverty is fast becoming a major problem across the UK. With global wholesale energy prices soaring, leading to April’s 54 per cent (£693) rise in the energy price cap, those on lower incomes are finding it increasingly hard to cope. According to the BEIS’ 2022 annual fuel poverty statistics report, around 13 per cent…
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Capita’s emergency services software to support housing repairs
Capita has won contracts with MHS Homes and Rochdale Boroughwide Housing to deliver ResponsEye, a video-streaming solution developed from Capita’s emergency services software, 999eye. ResponsEye enables tenants to live-stream videos direct to their housing provider’s customer support teams, without the need for a dedicated app. Tenants experiencing a problem with the property, such as a…
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Westward Housing’s multi-channel payments with Capita Pay360
Capita has won a five-year contract with Westward Housing to deliver an integrated multi-channel payments solution in order to simplify its payment processes. The contract is valued at around £600,000 and follows an original evaluation process run by 3C Consultants. The adoption of Capita Pay360 will give Westward Housing a range of PCI-compliant payment channels…
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Capita’s £5.9m cloud deal with Bolton at Home
Capita has won a £5.9m four-year contract with Bolton at Home. The contract includes migrating the housing provider’s current system to a hybrid cloud model using a combination of Microsoft Azure and Capita’s virtual private cloud. Microsoft Office 365 will also implemented for 1,100 users across four sites. The new system will feature a personalised…
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Capita opens cyber-security centre in Belfast
Capita IT Services has expanded the scope of its managed services with the launch of a new security operations centre (SOC) in Belfast, adding to the company’s existing provision of end-to-end security services across the UK and Ireland. The company said that the proliferation of connected personal devices in workplaces, increased use of cloud and…
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