Helena Partnerships is spending around £250,000 implementing Capita’s TotalMobile system across its workforce. The project has just begun and is due to be completed by the end of 2013. The Capita system will allow Helena’s staff to access, capture and edit information saved to a single system at any time and from any location. Capita…
Helena spends £250k on mobile working with CapitaRead More →
Capita
Getting ready for universal credit
From: Roger Birkinshaw, Housing director, Capita’s software services business Sir – The benefits system is due for its biggest shake-up in more than 60 years with the impending launch of universal credit. Not only will the change be radical for citizens who currently receive benefits, but also for the organisations that provide support services. Among…
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Are the barbarians at the gate?
The winds of change are blowing through IT and the housing sector – many people would say that’s a good thing and there are those people who would say that it’s ‘situation normal’ in IT. While change is what makes our lives interesting, this period of change is as much about culture and attitude as…
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Capita’s review of tenant communications
Capita’s software services business has just completed a review of tenants’ technology preferences and the barriers around the wider use of technology, based on data from a cross-section of social housing tenants, supported or sheltered housing residents, and homeless service users. The survey found that mobile phones have surpassed landline phones in terms of their…
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Are consumer devices right for housing?
From: Stewart Davison, Product launch manager, Capita Software Services Sir – With the rise of the smartphone, the concept of mobile working has seen a significant uptake within housing organisations. Prior to this, PDAs were the height of mobile technology but with their limitations including a singular operating system, it meant they were kept mostly…
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Wakefield & District spends £475,000 on Capita mobile system
Wakefield and District Housing is deploying a company-wide implementation of mobile working software from Capita, allowing the majority of WDH’s workforce to work wherever they need to. Under the terms of the £475,000 five-year contract, the Capita system will enable property, tenant, repairs and maintenance records to be accessed, captured and edited in real time…
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