The internet of things (IoT) and its relationship with social housing has been labelled by some people as “a technology looking for an application”. I have been looking at IoT and engaging with the sector for over four years now, educating, informing and learning with the sector on how IoT can be used for the…
Has the dawn of IoT finally broken?Read More →
Capita
How analytics can help with UC and maintain your income
It doesn’t seem so long ago that universal credit (UC) was first introduced in pilot schemes around the country but we’re now just over halfway to full implementation, according to a House of Commons blog. The progressive UC roll-out to specific groups and geographic areas means that although an increasing proportion of claimants now receive…
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Capita’s impact on WDH’s independent living schemes
Following the introduction of Capita’s Advantage Impact web-based system, WDH’s services for vulnerable tenants at its 42 independent living schemes across Wakefield have now been fully digitalised, with all customer and scheme information stored electronically. Until the end of 2015, the schemes were all managed via paper and basic spreadsheets. WDH and Capita reported that…
Capita’s impact on WDH’s independent living schemesRead More →
Solihull Community Housing upgrades its HMS to Capita OPEN
Solihull Community Housing has upgraded its Capita housing management solution to the software provider’s integrated OPEN suite. Having previously been using Capita’s housing management software as well as OPENContractor, SCH identified a range of efficiency and service improvement opportunities that it could achieve by joining all services up via a single IT platform. As a…
Solihull Community Housing upgrades its HMS to Capita OPENRead More →
Why UX is the new bricks and mortar of housing management
User experience (UX) is fast becoming a unique selling point in the selection of software products. As well as the need to provide tangible benefits and rich functionality, a strong user focus and a fresh look and feel are increasingly recognised as important requirements of IT solutions in determining how effective or well adopted they…
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Capita wins European IT award for YMCA project
Capita’s software services business has been awarded the ‘connected/mobility solution of the year’ title at the European IT & Software Excellence 2017 awards for how it has helped Liverpool YMCA to tackle homelessness and access to support services in the city. Based on Capita’s Advantage Impact solutions, Liverpool YMCA’s ‘MainStay’ project was developed with the…
Capita wins European IT award for YMCA projectRead More →
