Scottish Borders Housing has gone live with a new Agile customer app. Supported by Castleton Technology, the MySBHA app enables tenants to carry out simple transactions themselves such as raising repairs, paying their rent and changing their account or personal details. Julia Mulloy, chief executive, Scottish Borders Housing, said, “The launch of MySBHA is part…
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Castleton Technology
How CRM is the new ‘core system’ for social housing
Digital enablement solutions are already delivering tangible business advantages in social housing, from enhancing customer communications and services to improving organisational efficiency and managing the impact of universal credit. The sector is starting to see real benefits from the data and intelligence it’s gathering, as more and better data is helping drive business transformation based…
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Is EDRM your best corporate insurance policy?
Having worked in the housing sector for over 20 years, it’s safe to say that housing providers are no longer questioning the business case for business transformation but have moved onto the more pertinent question of ‘how do we do it?’. Whatever stage of this transformation journey you are on, your records and their security,…
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Housing Technology & Castleton Technology’s exclusive webinar on arrears forecasting
With Universal Credit changing the way that many tenants pay their rent, typically resulting in substantial increases in rent arrears, how can you help your tenants? Housing Technology, in conjunction with Castleton Technology, is hosting a webinar on ‘Rent Arrears Forecasting – Effective Management, Forecasting and Recovery’ at 2pm on 09 October 2019. This exclusive…
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Connected Communities 2019 at the BT Tower
Housing Technology returned for the tenth consecutive year to the incredible BT Tower in central London at the beginning of September to host ‘Connected Communities 2019’, with the generous support of Aareon, BT, Castleton Technology and Itica. With its core themes of ‘analyse, predict & inform’, the background to the event was how housing providers…
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Grand Union’s £1m Castleton infrastructure deal
Castleton Technology has embarked on four-year managed service project at Grand Union Housing Group. The project is valued at around £1 million, with the initial cloud and unified communications implementation expected to be completed by August 2019. Castleton’s multi-cloud approach for the housing provider includes an ‘edge’ systems refresh, private-cloud hosting in Castleton’s ‘tier four’…
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