Liverpool City Council has used a low-code technology platform from Civica to implement a new Community Helper tool to deliver emergency support to citizens who are self-isolating as a result of the coronavirus. The new system is free for all councils for six months. Community Helper has automated all of the processes involved in the…
Liverpool supports vulnerable citizens with Civica’s Community HelperRead More →
Civica
Data management tips for innovation & insights
The ability to bring together data from multiple business systems and functions to create a complete and accurate view of tenants and properties unlocks exciting opportunities for innovation and data insights. However, as housing providers accelerate their digital business efforts, poor data quality is a major contributor to a crisis in information trust and business…
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Data-driven insights & fire safety
A recent fire at a student residence in Bolton provided a stark reminder on the need for action for better fire safety standards. It’s been over two years since the tragedy of Grenfell Tower and hundreds of blocks are still covered in flammable ACM cladding. In June 2019, the Independent Review of Building Regulation and…
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Technology-led tenant engagement
Tenants expect more than ever before from their housing providers – speedier service, easier rent management, always-on assistance and improved communication channels. This is against a backdrop of tightening budgets and a multitude of channels to manage. So how can technology help housing providers streamline ways of working and enhance this experience? And what should…
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Women in housing IT
Housing Technology interviewed a group of women involved in housing IT from Adra, Civica, Community Housing, Northgate Public Services, PIMSS Data Systems, Prodo Digital and Rochdale Boroughwide Housing about their various roles in IT, any challenges they’ve faced as women in a traditionally fairly male-dominated sector and how more women can be encouraged to consider…
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Wheatley supports vulnerable tenants with Civica’s MultiVue
Civica’s MultiVue master data management software is now being used by Wheatley Group to join the dots between its disparate data sources to provide a complete, accurate and shareable view of their tenant data. Wheatley Group decided to implement MultiVue to merge and match data, eliminating duplicates and creating a ‘golden view’ of each tenant….
Wheatley supports vulnerable tenants with Civica’s MultiVueRead More →
