Civica has gained its first Australasian customer after BaptistCare (NSW & ACT) signed up for the company’s cloud-based Cx housing management software. Mike Furner, general manager for housing and retirement living, BaptistCare, said, “Our partnership with Civica will allow us to expand our community housing in a sustainable and cost effective manner – reducing overall…
Australia’s BaptistCare signs up for Civica HMSRead More →
Civica
Epic Housing takes Civica’s Cx Housing
Epic Housing is using Civica’s Cx Housing and Financials software to streamline core processes and offer a new portal for tenants, as well as introduce mobile working for the first time. The web-based Cx Housing platform is set to improve the tenants’ experience by extending online services and reducing manual data entry for staff. The…
Epic Housing takes Civica’s Cx HousingRead More →
Civica – Lack of trust over data usage
UK citizens are “blind to how their data is used by organisations”, according to research from Civica, which found that only 11 per cent of the UK public trusted their local authority or the government to handle their data appropriately. Furthermore, as of March 2018, only 12 per cent of UK citizens were aware of…
Civica – Lack of trust over data usageRead More →
CCG’s asset management with Civica Keystone
Cartrefi Cymunedol Gwynedd (CCG), North Wales’s largest housing provider, is using Civica’s Keystone asset management software to manage its property assets, maintenance schedules and compliance requirements. When CCG was set up in 2010, around 6,300 council homes in towns and villages throughout Gwynedd came under its management. To get a clear picture of the condition…
CCG’s asset management with Civica KeystoneRead More →
Civica Cx at South Lakes Housing
South Lakes Housing has completed the implementation of a broad suite of Civica software, including Cx for CRM and housing management and Keystone for asset management. When South Lakes Housing (SLH) took over management of more than 3,000 homes from South Lakeland District Council, it promised to bring all of them up to the Decent…
Civica Cx at South Lakes HousingRead More →
Does your privacy policy measure up?
Civica’s executive director for housing and asset management, Jeff Hewitt, looks at the results of a recent survey into privacy policies for housing providers ahead of the 2018 GDPR legislation. When it comes to the collection and storage of extremely sensitive data, housing providers often hold vast amounts of records about both their tenants and…
Does your privacy policy measure up?Read More →
