UK citizens are “blind to how their data is used by organisations”, according to research from Civica, which found that only 11 per cent of the UK public trusted their local authority or the government to handle their data appropriately. Furthermore, as of March 2018, only 12 per cent of UK citizens were aware of…
Civica – Lack of trust over data usageRead More →
Civica
CCG’s asset management with Civica Keystone
Cartrefi Cymunedol Gwynedd (CCG), North Wales’s largest housing provider, is using Civica’s Keystone asset management software to manage its property assets, maintenance schedules and compliance requirements. When CCG was set up in 2010, around 6,300 council homes in towns and villages throughout Gwynedd came under its management. To get a clear picture of the condition…
CCG’s asset management with Civica KeystoneRead More →
Civica Cx at South Lakes Housing
South Lakes Housing has completed the implementation of a broad suite of Civica software, including Cx for CRM and housing management and Keystone for asset management. When South Lakes Housing (SLH) took over management of more than 3,000 homes from South Lakeland District Council, it promised to bring all of them up to the Decent…
Civica Cx at South Lakes HousingRead More →
Does your privacy policy measure up?
Civica’s executive director for housing and asset management, Jeff Hewitt, looks at the results of a recent survey into privacy policies for housing providers ahead of the 2018 GDPR legislation. When it comes to the collection and storage of extremely sensitive data, housing providers often hold vast amounts of records about both their tenants and…
Does your privacy policy measure up?Read More →
Civica sold for £1 billion
Civica has been sold for £1,055 million by Omers Private Equity to Partners Group. Omers, the pension provider for municipal employees in Ontario, bought Civica in 2013 for around £400 million. Since its acquisition of Civica, Omers has invested in key organic growth initiatives as well as mergers, where Civica has acquired and integrated 12…
Civica sold for £1 billionRead More →
Civica’s Keystone asset management at CCG
Following the roll-out of Civica’s Keystone integrated asset management software, Cartrefi Cymunedol Gwynedd’s front-line staff can now answer tenants’ queries at the first point of contact across a range of areas including planned works, stock-condition data and servicing due dates. Furthermore, CCG surveyors are actively collecting and validating stock condition data out in the field…
Civica’s Keystone asset management at CCGRead More →
