Cartrefi Cymunedol Gwynedd (CCG), North Wales’s largest housing provider, is using Civica’s Keystone asset management software to manage its property assets, maintenance schedules and compliance requirements. When CCG was set up in 2010, around 6,300 council homes in towns and villages throughout Gwynedd came under its management. To get a clear picture of the condition…
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Civica
Civica Cx at South Lakes Housing
South Lakes Housing has completed the implementation of a broad suite of Civica software, including Cx for CRM and housing management and Keystone for asset management. When South Lakes Housing (SLH) took over management of more than 3,000 homes from South Lakeland District Council, it promised to bring all of them up to the Decent…
Civica Cx at South Lakes HousingRead More →
Does your privacy policy measure up?
Civica’s executive director for housing and asset management, Jeff Hewitt, looks at the results of a recent survey into privacy policies for housing providers ahead of the 2018 GDPR legislation. When it comes to the collection and storage of extremely sensitive data, housing providers often hold vast amounts of records about both their tenants and…
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Civica sold for £1 billion
Civica has been sold for £1,055 million by Omers Private Equity to Partners Group. Omers, the pension provider for municipal employees in Ontario, bought Civica in 2013 for around £400 million. Since its acquisition of Civica, Omers has invested in key organic growth initiatives as well as mergers, where Civica has acquired and integrated 12…
Civica sold for £1 billionRead More →
Civica’s Keystone asset management at CCG
Following the roll-out of Civica’s Keystone integrated asset management software, Cartrefi Cymunedol Gwynedd’s front-line staff can now answer tenants’ queries at the first point of contact across a range of areas including planned works, stock-condition data and servicing due dates. Furthermore, CCG surveyors are actively collecting and validating stock condition data out in the field…
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A digital platform for today’s housing sector
Civica’s executive director for housing and asset management, Jeff Hewitt, looks at future housing trends and discusses the evolution of Civica’s housing portfolio for tenants. What are your views on the future of digital in social housing today? Have you seen any particular trends? Advances in technology and automation, the proliferation of devices and communications…
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