Civica reported that it took on 16 new customers within its housing and asset management division during 2016, based on its Cx housing management and Keystone asset management software. Mark Holdsworth, housing sales director, Civica, said, “Housing management systems have traditionally been focused on the management of properties, often to the detriment of the tenant….
Civica signs new customers for Cx and KeystoneRead More →
Civica
Cloud services vs. on-premise IT
With cloud-based services now being widely used among UK social housing providers alongside or even supplanting traditional on-premise IT services, Housing Technology asked senior executives from Civica, IT Lab, Kykloud and Riverlite for their views on the merits of these two technology models. Advantages and disadvantages of on-premise IT Civica’s executive director of outsourcing, Gary…
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Civica acquires Abritas
Civica has bought software provider Abritas in order to strengthen its capabilities around delivering more efficient tenant services and helping address homelessness. Based in Reading, Abritas’s software-as-a-service solutions are used by more than 170 housing providers and local authorities to provide social housing needs, options and lettings services for tenants, including the SwapandMove mutual exchange…
Civica acquires AbritasRead More →
Muir goes live with Civica Housing Cx
Muir Group Housing Association has implemented Civica’s web-based Housing Cx software to digitise its services and improve communications with tenants. Ian Whitwell, assistant director of ICT, Muir Group Housing Association, said, “With more than 72,000 calls to our customer service team every year, we need to ensure a fast and efficient response and also to…
Muir goes live with Civica Housing CxRead More →
Enfield’s £1m contract for Civica Housing Cx
The London Borough of Enfield has chosen Civica and its web-based Housing Cx solution to support the digital transformation of its housing services by extending online self-service for tenants and enabling mobile working for its staff. In line with Enfield’s overall corporate strategy, Housing Cx will be delivered under a software as a service (SaaS)…
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Civica Housing Cx at South Lakes and Prospect Community Housing
South Lakes Housing and Prospect Community Housing have both gone live with Civica’s new Housing Cx solution in order to have all of their housing management information in one place. Paul Aitken, IT manager, South Lakes Housing, said, “We have gone live and are now operational with Civica Housing Cx. It’s already proving to be…
Civica Housing Cx at South Lakes and Prospect Community HousingRead More →
