Havebury Housing has implemented Civica’s web-based housing management system as part of its strategy to simplify and deliver better services for its tenants. Marie McCleary, director of resources, Havebury Housing, said, “After evaluating a number of options, we took a strategic decision to implement both the Civica Cx and Keystone Asset Management systems to simplify…
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Civica
Civica Digital to transform essential services
With Civica Digital, Civica has launched a new brand with the capability to help housing providers digitally-transform housing services, following the acquisition of digital specialists WTG, IPL and SFW. Civica Digital combines the digital expertise and experience of recent strategic acquisitions by the company, including Asidua, Web Technology Group (WTG), IPL and SFW. The combined…
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Civica signs new customers for Cx and Keystone
Civica reported that it took on 16 new customers within its housing and asset management division during 2016, based on its Cx housing management and Keystone asset management software. Mark Holdsworth, housing sales director, Civica, said, “Housing management systems have traditionally been focused on the management of properties, often to the detriment of the tenant….
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Cloud services vs. on-premise IT
With cloud-based services now being widely used among UK social housing providers alongside or even supplanting traditional on-premise IT services, Housing Technology asked senior executives from Civica, IT Lab, Kykloud and Riverlite for their views on the merits of these two technology models. Advantages and disadvantages of on-premise IT Civica’s executive director of outsourcing, Gary…
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Civica acquires Abritas
Civica has bought software provider Abritas in order to strengthen its capabilities around delivering more efficient tenant services and helping address homelessness. Based in Reading, Abritas’s software-as-a-service solutions are used by more than 170 housing providers and local authorities to provide social housing needs, options and lettings services for tenants, including the SwapandMove mutual exchange…
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Muir goes live with Civica Housing Cx
Muir Group Housing Association has implemented Civica’s web-based Housing Cx software to digitise its services and improve communications with tenants. Ian Whitwell, assistant director of ICT, Muir Group Housing Association, said, “With more than 72,000 calls to our customer service team every year, we need to ensure a fast and efficient response and also to…
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