Civica has launched a new Keystone-based compliance dashboard for asset management. The dashboard presents customised KPIs to alert housing staff to any compliance issues or overdue actions in real time. Authorised members of staff can create and customise dashboard views to provide a visual representation of their high-level KPIs, such as contracts over budget vs….
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Civica
Orchard & Civica on the future of finance management systems
Housing Technology interviewed Civica’s managing director for housing and asset management, Jeff Hewitt, and Orchard’s marketing officer, Craig Tither, about recent changes to housing providers’ financial management systems, ERP systems vs. dedicated housing applications, and the move towards web- and app-based systems. How do today’s financial management systems (FMS) differ to those from five years’…
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CIPFA & Civica report – Housing providers & councils’ commercialisation plans
A recent report commissioned by Civica from the Chartered Institute of Public Finance and Accountancy (CIPFA) has found that while the commercialisation of their services is expected to play an important part in their future business strategies, only four per cent of public-sector CEOs and CFOs said that they had significant commercial experience. The report…
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Poole Housing selects Civica Housing Cx
Civica has won a five-year contract with Poole Housing Partnership for its Housing Cx software to improve the customer experience, introduce more streamlined ways of working for its staff and deliver better services for tenants. Housing Cx will allow Poole Housing’s staff to instantly access all information about tenants from one place, including details of…
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GIS & mapping in housing
Housing Technology interviewed experts on geographic information systems (GIS) from Ancoris, Civica, Northern Ireland Housing Executive, Orbit Group and Orchard Information Systems about how housing providers can use GIS to improve business performance, save money and boost tenant services. Understanding GIS and mapping As a brief one-sentence summary of GIS before we cover how it…
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Five steps to delivering digital services in housing
The government has set out its ambition to reduce the number of people who are offline by 25 per cent this year and a further 25 per cent each year for the following two years. In addition, it is aiming for 80 per cent of universal credit applications to be made online by 2017. The…
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