Railway Housing Association has reported that it has cut its IT costs by 30 per cent since it moved its infrastructure to a fully-managed cloud service from Civica. Railway Housing’s relationship with Civica dates back to 2001; at that time, it was technologically stuck in the past and required new systems that could help run…
Railway Housing heads for the cloud with CivicaRead More →
Civica
Launch of Housing Technology standards – join now!
Housing Technology is delighted to announce the launch of our programme to develop independent technology standards for application and system integration within housing. The goal is the formation of an independent Housing Technology Standards Board which would be responsible for the creation of data communication and transfer protocols which are open, free and supplier-neutral. This…
Launch of Housing Technology standards – join now!Read More →
Muir leads the way with Civica Cx
Muir Group is set to become the first housing provider to implement Civica’s new Housing Cx system. The web-based application covering numerous areas of housing management has an app-style interface, accessible any time, any place and from any device, including a smartphone, tablet or netbook. Housing Cx has integrated CRM and communication capabilities, enabling housing…
Muir leads the way with Civica CxRead More →
Civica buys Keystone Asset Management
Civica has just bought Keystone Asset Management Solutions for an undisclosed sum. The acquisition fills a gap in Civica’s existing technology suite around asset management, planned maintenance, inspections and component accounting. The two companies have worked together in the past on shared customers, including St Leger Homes and Thames Valley Housing. Joshua Warren, director, Keystone…
Civica buys Keystone Asset ManagementRead More →
Straight-through processing or mind the gap?
With most housing providers having a diverse selection of business applications running across their various operations, particularly when they have a ‘best of breed’ approach to the adoption of new technologies, Housing Technology interviewed a number of experts on how straight-through processing could improve housing providers’ operations and services to tenants. For many housing providers,…
Straight-through processing or mind the gap?Read More →
Liquid Voice and Civica partner for better CTI
Liquid Voice has released details of its successful integration of Civica’s Contact Centre applications with Liquid Voice’s telephony technology to help housing providers to streamline tenant engagement, meet regulatory requirements and remove IT complexity. Over the last year, technical teams from Liquid Voice and Civica have built tight integration and a set of advanced telephony…
Liquid Voice and Civica partner for better CTIRead More →
