As part of a £2.5 million investment in new technologies, Housing Solutions is introducing a real-time online repair reporting system from Civica and delivering more services on the doorstep by staff using iPads. Richard Harvey, ICT manager, Housing Solutions, said, “Over the next five years we will build over 1,000 homes, while the homes that…
Housing Solutions kicks off £2.5m ICT programmeRead More →
Civica
Places for People ready for UC and PCI-compliant with Civica
Places for People has reported that it has completed the introduction of a PCI-compliant payment service in advance of the introduction of universal credit. The five-month project to run a hosted version of Civica’s Icon income management system was completed in August 2012. The housing provider originally implemented an on-premise version of the Civica income…
Places for People ready for UC and PCI-compliant with CivicaRead More →
Civica & Liquid Voice partner for call recording and PCI compliance
Liquid Voice has formed a partnership with Civica to deliver highly-integrated call recording, PCI compliance and CTI solutions. Working with Civica’s Connect division, the agreement extends Liquid Voice’s capability to integrate its suite of computer telephony applications with the Civica Contact Manager software used by many housing providers and public sector organisations in the UK….
Civica & Liquid Voice partner for call recording and PCI complianceRead More →
Blackwood Homes unlocks Civica’s potential
Blackwood Homes has reported that it is in the latter stages of a three-year project to unlock the full potential of its existing Civica housing management system. Beginning in 2010, the project has concentrated on minimising the use of standalone spreadsheets and databases and increasing the use of the HMS by staff in areas such…
Blackwood Homes unlocks Civica’s potentialRead More →
Profiling for universal credit
From: Jeff Hewitt, Managing director for housing, Civica Sir – With the introduction of universal credit looming large, it is more important than ever that housing providers clearly understand their tenants, particularly those considered high risk or vulnerable to these changes. In fact due to the added pressures introduced by the Welfare Reform Act, there…
Profiling for universal creditRead More →
Longhurst consolidates with Civica HMS
Longhurst Group has completed the consolidation of all of its housing management systems into a single version of Civica’s HMS across the group. The project took nine months to complete and cost around £50,000. The project extends back to 2009 when Longhurst was running five different HMS from three separate suppliers, spread across its four…
Longhurst consolidates with Civica HMSRead More →