Blackwood Homes has reported that it is in the latter stages of a three-year project to unlock the full potential of its existing Civica housing management system. Beginning in 2010, the project has concentrated on minimising the use of standalone spreadsheets and databases and increasing the use of the HMS by staff in areas such…
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Civica
Profiling for universal credit
From: Jeff Hewitt, Managing director for housing, Civica Sir – With the introduction of universal credit looming large, it is more important than ever that housing providers clearly understand their tenants, particularly those considered high risk or vulnerable to these changes. In fact due to the added pressures introduced by the Welfare Reform Act, there…
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Longhurst consolidates with Civica HMS
Longhurst Group has completed the consolidation of all of its housing management systems into a single version of Civica’s HMS across the group. The project took nine months to complete and cost around £50,000. The project extends back to 2009 when Longhurst was running five different HMS from three separate suppliers, spread across its four…
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Innogistic rebranded as Civica GIS
Following Civica’s acquisition of geographic information systems provider Innogistic in September 2011, the subsidiary company has now been rebranded as Civica GIS. Civica GIS will continue to deliver and develop the Innogistic product portfolio to maximise the business value of geographic data for customers. Its Fastweb application achieved the top rating for online planning application…
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LFHA slims down with Civica HMS
Leeds Federated Housing Association has replaced its previous multi-vendor housing management systems with a single integrated system from Civica following a nine-month implementation. The new system, which went live in April 2012, will act as a single platform for LFHA’s housing operations including tenant communications, planned maintenance and responsive repairs, rent accounting, arrears recovery and…
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Civica wins £300k CRM & EDM contract from WPH
Wirral Partnership Homes has awarded Civica a five-year, £300,000 contract for the implementation of an integrated customer relationship management, electronic document management and workflow system. As part of WPH’s ‘2020 corporate vision’, the new Civica system is intended to transform front-line services by creating common business processes and enabling all staff to access and manage…
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