Edinburgh-based Dunedin Canmore Group has reported savings of £140,000 per year following the implementation of a Civica mobile working system for its tradesmen. The project took 12 months to complete and cost around £64,000, £6,000 less than the original budget. Dunedin Canmore handles over 24,000 repairs jobs every year, with its 65 tradesmen previously having…
£70k Civica deal saves Dunedin £140kRead More →
Civica
Five-year Orwell contract for Civica
Civica has won a five-year contract with Orwell Housing Association to deliver its Universal Housing system as a hosted service from November 2010, including round-the-clock technical support. The new service is intended to improve the Suffolk-based housing provider’s tenant services while delivering cost savings through a flat monthly fee. The Universal Housing system includes new…
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CSR beats tenants services
The delivery of tenant services is set to be eclipsed by the need to rethink budgets and strategies following the government’s Comprehensive Spending Review, according to a new survey. Civica’s survey of 100 IT managers found that dealing with the consequences of the CSR was their top priority (45 per cent), followed by front-line services…
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Securing your future through technology
Necessity is the mother of invention, never more so than when the government of the day presents you with budget cuts of 25 per cent or more. Accustomed to regarding their ICT systems as tiresome obligations that soak up money, housing providers need to start thinking of these systems as weapons in their survival armoury…
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CGA’s £100,000 deal with Civica
Customer service is expected to be transformed at Community Gateway Association after it completes the implementation of an integrated electronic document management, workflow and contact management system from Civica. Improved document management, increased staff efficiency and reduced operational costs are the goals of the £100,000 implementation. The project will begin in November 2010 and is…
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£2.5 million Civica contract at Enfield Council
Enfield Council has awarded a five-year contract to Civica to overhaul its existing council tax and benefits processes and deliver a new system as a managed service. The contract is worth £2.5 million, with the Civica OpenRevenues system expected to be implemented later this year under a single software and support agreement. The North London…
£2.5 million Civica contract at Enfield CouncilRead More →