Cave Tab, a provider of document and records management services, has been bought by Civica for an undisclosed figure. The acquisition is intended to support Civica’s increasing focus on business process services. The two companies have worked together frequently in the past, including at the London boroughs of Barnet and Tower Hamlets where Cave Tab’s…
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Civica
Kingston spends £300k on Civica Housing
The Royal Borough of Kingston upon Thames is in the middle of overhauling its tenant services operations with the £300,000 implementation of a new housing management system from Civica. As part of the council’s ‘One Council, One Kingston’ strategy to improve customer services, its previous HMS will be replaced with Civica Housing. The aims of…
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£70k Civica deal saves Dunedin £140k
Edinburgh-based Dunedin Canmore Group has reported savings of £140,000 per year following the implementation of a Civica mobile working system for its tradesmen. The project took 12 months to complete and cost around £64,000, £6,000 less than the original budget. Dunedin Canmore handles over 24,000 repairs jobs every year, with its 65 tradesmen previously having…
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Five-year Orwell contract for Civica
Civica has won a five-year contract with Orwell Housing Association to deliver its Universal Housing system as a hosted service from November 2010, including round-the-clock technical support. The new service is intended to improve the Suffolk-based housing provider’s tenant services while delivering cost savings through a flat monthly fee. The Universal Housing system includes new…
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CSR beats tenants services
The delivery of tenant services is set to be eclipsed by the need to rethink budgets and strategies following the government’s Comprehensive Spending Review, according to a new survey. Civica’s survey of 100 IT managers found that dealing with the consequences of the CSR was their top priority (45 per cent), followed by front-line services…
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Securing your future through technology
Necessity is the mother of invention, never more so than when the government of the day presents you with budget cuts of 25 per cent or more. Accustomed to regarding their ICT systems as tiresome obligations that soak up money, housing providers need to start thinking of these systems as weapons in their survival armoury…
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