Coastline Housing and its subsidiary, Coastline Services, have introduced mobile working for its housing maintenance team with help from Civica. Coastline and Civica ran a pilot trial of the PDA-based service in August 2009 followed by its organisation-wide deployment in November 2009. Despite having relatively few properties (3700) to manage, they are spread over a…
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Civica
Omniledger gets mobile with Civica
Omniledger is partnering with Civica to provide a mobile working solution for its Pyramid housing management system customers. Rather than developing its own system, Omniledger decided to use an existing, well-established product that already had a mobile module for every discipline. Lee Wagnall, sales manager, OmniLedger, said, “With growing pressure for RSLs to mobilise their…
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Guinness, Golden Gates & One Vision sign with Civica
Civica has announced that the Guinness Partnership, Golden Gates Housing and One Vision Housing are deploying its Public Protection software. A pilot site at Guinness Northern Counties went live during April 2009 followed by a wider staged roll-out, while One Vision signed contracts with Civica in May 2009. Golden Gates has now been operational for…
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A2Dominion live with Civica after merger
The merger of the A2 and Dominion housing groups in October 2008 resulted in the formation of A2Dominion, now one of the UK’s largest housing providers with 30,000 homes across London and Southern England. Following the merger, A2Dominion undertook a wholesale replacement of its entire IT infrastructure, implementing housing and CRM systems from Civica. Kathryn…
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Capita and Civica in £10m IBS deal
Capita Software Services has retained IBS OpenSystems’ housing business following the £10m sale of IBS OpenRevenues to Civica, as ordered by the Competition Commission in June 2009. Confirmation by the Competition Commission will allow Capita to strengthen its housing business and enable Civica to add to its revenues and benefits customers. The IBS OpenSystems Revenues…
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Mobile works for Trafford Housing
Trafford Housing Trust has just revealed the impact of its decision to adopt mobile working, reporting almost 100 per cent levels of satisfaction across a range of maintenance and repairs criteria for its tenants. After the introduction of Sybase’s iAnywhere M-Business and Civica’s Servitor job management systems, Trafford Housing revealed that customer satisfaction levels for…
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