Civica’s client relationship manager, Alex Oldman, shares his thoughts on what housing providers can do to prepare residents for action and to improve safety. After the tragic events of Grenfell Tower in 2017, the release of the Hackitt report and the introduction of the Fire Safety Act 2020, building safety managers have been challenged to…
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Warwickshire councils’ three-year deal with Civica
Six councils in Warwickshire are implementing Civica’s Cx Housing Assistance cloud-based software to cover their combined Home Environment & Assessment Response Team (Heart). Heart is a partnership service between Nuneaton and Bedworth, North Warwickshire, Rugby, Warwick, Stratford-on-Avon and Warwickshire councils. It provides advice and assistance to deliver disabled adaptations and home improvements, including home aids,…
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Transformation in a data-rich world
Throughout the pandemic, the public sector has overcome huge challenges. Despite living through the most disruptive period in a generation, our public services have been at their best and most innovative. We’ve witnessed just how important technology is in connecting local and global communities. Using digital tools to collaborate and partner across local government, suppliers,…
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Stockport Homes’ £1.2m deal with Civica
Stockport Homes has signed a five-year contract with Civica worth £1.2 million. Civica will supply its cloud-based Cx Housing, Asset Management, Contractor Workforce and Abritas software to streamline tenant services, increase automation and improve mobile services. Civica’s software will support Stockport Homes’ plan to consolidate all online processes and move to a more tenant-centric model….
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Civica wins £1.3m deal with Paradigm Housing
Paradigm Housing has agreed a five-year with Civica worth £1.3 million to support a major change programme. Paradigm chose Civica’s cloud-based Cx Housing, Asset Management and Contractor Workforce software to improve its online services for tenants and support more responsive mobile services for staff and contractors. The Cx Asset Management software will help to ensure…
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Better matchmaking
Civica’s customer relationship manager, Liza Handley, discusses how capturing the right property data, alongside tenants’ specific requirements allows housing providers and local authorities to offer quality and sustainable homes that better meet tenants’ needs. By engaging with your tenants, it’s quite easy to find out about what’s important to them. They’ll tell you about their…
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