Festival Housing began using Clearview in 2005, upgrading to a later version in 2009 and more recently completed a project to automate the majority of the KPIs in the Clearview performance scorecard module by populating them direct from the source systems. Lee Parkes, performance manager, Festival Housing, said, “To meet our performance needs, we need…
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Clearview Systems
Rooftop performs with Clearview
Rooftop has been using the Clearview software since 2007 and since then it has achieved both a three-star and excellent rating from the Audit Commission and a gold accreditation from Investors in People. In both instance the assessors commented on how effectively the Clearview systems were used by Rooftop. Sheila Morris, human resources director, Rooftop…
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Victory performance with Clearview
Clearview Systems has completed the implementation of a new business intelligence system at Victory Housing Trust in Norfolk. The web-based Clearview Reporting system went live in March 2012, with non-technical staff now able to create their own bespoke reports. Victory Housing was previously using SAP Business Objects for information management and business intelligence but found…
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Rooftop performs with Clearview
Having used Clearview Systems’ customer service improvement modules for the last 12 months, Rooftop Housing Group has reported measurable productivity improvements and better HouseMark results. Charles Brotherton, financial director, Rooftop Housing Group, said, “The total quantifiable benefits from the Clearview initiative amount to ongoing productivity improvements of around £65,000 per year.” In addition to its…
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Clearview boosts Cunninghame and Wrekin’s performance
Cunninghame Housing Association and Wrekin Housing Trust are implementing Clearview’s performance management software to create a ‘golden thread’ of accountability and reporting from their boards down to individual members of staff. Cunninghame and Wrekin are both using Clearview to replace multiple, disparate reporting systems and spreadsheets. Jon Lamb, head of finance, Wrekin Housing Trust, said,…
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Getting business intelligence right
A new report commissioned by Clearview Systems provides some interesting insights around business intelligence in housing. The ‘Effective Business Intelligence and Reporting in Social Housing’ report (March 2011) found that: There is a lack of overall vision for business intelligence across most organisations. Current BI systems are silo-based, expensive and considered to be technical tools…
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