Odyssey Interactive and Clearview Systems have formed a technology partnership to develop a joint solution for housing performance management. Based on Odyssey’s Interact intranet system and Clearview’s performance management software, the combined solution is intended to improve service delivery by making it easier for housing providers to collate and report KPIs and performance statistics to…
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Clearview Systems
Clearview reduces fees
Clearview Systems has announced that it will be reducing maintenance fees for its performance management customers from April 2010. While the 1.4 per cent annual decrease is relatively small, it is nevertheless a welcome saving for Clearview’s 85 housing customers and reflects the unexpected decline in the retail price index during 2009. Mark Hobart, managing…
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Clearview signs five new customers
Severnside Housing, Worcester Community Housing, Port of Leith HA, Acclaim Group and Raglan Housing have all announced that they have begun the implementation of Clearview Systems’ performance management software. Shrewsbury-based Severnside Housing is implementing the full suite of Clearview software, including integration with its IBS housing management system around KPIs, repairs, voids and rent arrears….
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The importance of good performance
Performance management software (PMS) has been rising up the agenda for most housing organisations for the past few years, particularly as regulators are now taking a closer interest in how housing organisations measure, monitor and report their corporate performance across an ever-wider set of criteria. So, why do housing organisations need PMS, what are the…
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Performance boost for Trident with Clearview
West Midlands-based Trident Housing Association is installing Clearview’s full set of performance management tools including the customer service improvement, risk, and balanced scorecard modules. Noel Grace, group finance director, Trident, said, “We are implementing Clearview as part of our drive towards a performance level of three stars and excellent services.” In a short-notice inspection by…
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Clearview scores its half-century
Bromford Group and Trust Housing Association recently signed up for Clearview’s planning and performance management system, taking the number of its RSL customers to 50. Clearview was selected by Bromford as part of its plan of becoming a three-star, excellent-rated organisation, with the Clearview Best Practice framework providing a structure to its improvement plans. Trust…
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