Huge strides have been made in AI over the past few years, most recently by the advent of ChatGPT and Bard. With AI technology now accessible to the masses, everyone with the internet can now interact with chatbots, ushering in a new era of automation and human-bot collaboration. For housing providers, the way in which…
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CM.com
Simplifying customer communications
Automation can provide the solution for housing providers wanting to take customer service to the next level. With so many channels available for consumers to speak to brands, the world of customer communications is becoming more complex. We know that WhatsApp and Facebook Messenger are the two most popular messaging channels in the UK, used…
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