Post-pandemic, the way housing teams work and engage with tenants is set to look different. Greg Burnham, Datagraphic’s Aceni Hybrid Mail product manager, discusses some of the opportunities and challenges for IT leaders with mobile technologies and remote working. Catalyst for digital transformation When we were told in March 2020 to “work from home if…
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Datagraphic
Hybrid communications’ transformation
When you hear the term ‘hybrid’, you probably don’t associate it with customer communications, but it could be key to your digital transformation success with communications in 2021. Delivering the best possible customer experience and going 100 per cent digital is the holy grail for many housing providers, but it can often feel like an…
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