Richard Troote, head of ICT at Wales & West Housing and chair of the Community Housing Cymru IT Network, and Henk Korevaar, founder of F-fectis, reflect on an international collaboration to find value for money (VFM) within housing providers’ IT departments. Relevance of IT benchmarking The number of housing providers contributing to IT benchmarking has…
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F-fectis
Benchmarking IT services
Based on contributions from BPHA, F-fectis, Montal, Northgate Public Services and Sovereign Business Integration Group, this feature article looks at how housing providers can benchmark their IT services, what to benchmark, the merits of internal staff and external consultants, how often to benchmark and how to integrate benchmarking into other IT and business projects. Why…
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European housing network
From: Henk Korevaar, Founder, F-fectis (Netherlands) Sir – I would like to examine the possibilities and benefits of establishing a European network for IT professionals in housing associations. Europe has 19 countries where housing associations exist. As far as I know, only in the Netherlands and the UK do networks exist for professionals in IT…
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Cadarn’s Dutch trip
In the July Issue of Housing Technology, Henk Korevaar from the Dutch housing IT consultancy F-fectis invited senior IT professionals to a study trip to the Netherlands. I accepted the invitation and travelled to Utrecht in September to the Corporatie Plein 2012, the leading Dutch conference for housing associations. On arrival, Henk introduced me to…
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The new way we work – brainstorming
As introduced in the previous edition of Housing Technology, the ‘new way we work’ has been on the rise in The Netherlands since 2005. A large number of Dutch housing providers are in the process of implementing New Way We Work projects. Within some of these a new way of brainstorming is being used in…
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Going Dutch – The new way we work
Henk Korevaar from Ffectis and Micky Kieboom from Ymere Housing in the Netherlands report on their adoption of ‘ the new way of working’ – the effective use of the bricks, bytes, bikes, business and behaviour (the five Bs) to improve productivity and accommodate flexibility in the Dutch social housing sector. The New Way of…
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