AmicusHorizon is transforming its tenant services by deploying Firmstep’s Customer Experience Platform to provide digital services, automate interactions with tenants and drive future digital service provisions. Using Firmstep’s Self and Forms solutions, the housing provider is giving tenants a personalised portal with a single sign-in access point for all customer services. Tenants can update their…
AmicusHorizon improves tenant experience with FirmstepRead More →
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Housing Technology is the leading technology information service for the UK housing sector and local governments. We have always believed in the fundamental importance of how the UK’s social housing providers use technology to improve their tenants’ lives.
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