Salford-based Salix Homes is set to improve customer service with its planned adoption early this year of First Adapt’s 100 Questions Knowledge Map system. This works on a question and answer basis by taking the questions most often asked by tenants and turning them into a series of highly visual and intuitive knowledge maps. With…
Salix adopts First Adapt’s ‘100 Questions Knowledge Map’Read More →
First Adapt
Housing intranets and extranets – simple, fresh & clear
Few weeks go by without another new software solution aimed at solving an age-old problem faced by private and public sector organisations alike: namely, how to make policies and procedures easily available to all staff and how to keep them up to date. But against the backdrop of spending cuts and uncertainty over further financial…
Housing intranets and extranets – simple, fresh & clearRead More →
Circle Anglia uses First Adapt procurement maps
Circle Anglia is using procurement maps from First Adapt to unite different parts of its organisation and enforce centralised procurement policies. James Savill, procurement manager, Circle Anglia, said, “With First Adapt’s procurement maps, we can ensure that all of our procurement policies and any associated documents are accessible from our intranet. The maps are visual…
Circle Anglia uses First Adapt procurement mapsRead More →
