Goldcrest Solutions, a specialist in Microsoft Dynamics CRM for the social housing sector, was chosen by Newport City Homes to enhance their existing Microsoft Dynamics CRM solution to cut the time it took to produce quarterly utility bills for residents. All quarterly meter readings are now imported directly into Dynamics CRM along with any payment…
Newport City Homes gets Microsoft Dynamics with GoldcrestRead More →
Goldcrest
Trident gets dynamic with Goldcrest & Xmbrace
Trident Housing Association is pioneering the use of Microsoft Dynamics CRM alongside Xmbrace’s Opti-Time software to decrease costs and improve the accuracy of its repair logging. The new system is planned to be operational by September 2012, with all repairs logged, scheduled and costed in Dynamics CRM, with Xmbrace’s software providing the scheduling functionality. Goldcrest…
Trident gets dynamic with Goldcrest & XmbraceRead More →
Richmond Housing achieves two-hour repair slots
Richmond Housing Partnership has reported that it is the first housing association in the UK to give tenants the ability to book two-hour repair appointments online, following the launch of the Microsoft Dynamics-based system in October 2011. Using web services technology, customers can now book a specific arrival slot for a repairs operative rather than…
Richmond Housing achieves two-hour repair slotsRead More →
