North Devon Homes has recently partnered with Housing Insight and its PanConnect Staff App, a cutting-edge mobile working system which simplifies many day-to-day services for housing teams such as case management and operational efficiency. The integration of the PanConnect Staff App with North Devon Homes’ Civica CX system is a critical component of this initiative,…
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Housing Insight
Monmouthshire Housing launches self-service app with Housing Insight
Monmouthshire Housing has launched a new resident self-service app powered by Housing Insight’s PanConnect software. The app gives residents easy access to essential services such as managing their rent payments and scheduling repairs. Emma Gallo, business improvement project manager, Monmouthshire Housing, said, “We’re delighted to be launching our new app and we would like to…
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Then & now – 100 editions of Housing Technology
To celebrate our 100th edition, Housing Technology invited a few of our longest-standing contributors to share their views on how the technology and business landscape has changed over the past 15-20 years, the milestones along the way, and what they think the future holds. Our sincere thanks to Aidan Dunphy (Esuasive), Steve Dungworth (Golden Marzipan…
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Using AI to connect past and future
In 2024, Teign Housing needs to be working predictively by using AI, rather than focusing solely on what has already happened. That’s exactly what Housing Insight is doing, which is one of the reasons we chose to work with the software provider. Teign Housing brought in Housing Insight because we needed better engagement with our…
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Housing Insight’s personal journey so far
Housing Insight’s founder, Nas Hayat, discusses his personal journey to integrate technology for the benefit of people. Every couple of years, a new player comes into our sector, promising the world by offering a new product that’s supposed to be the ultimate technology solution for social housing providers. Organisations typically invest a huge amount of…
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Actions speak louder than words – Soha Housing & Housing Insight
Housing Insight wanted to make sure its standards of service matched up to the words in its marketing materials – so it asked a customer, Soha Housing, to evaluate its experience with Housing Insight’s PanConnect self-service app. Housing Insight marketing says: Our goal is to work closely with our customers… Soha Housing’s response: We were…
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