Housing Technology interviewed senior housing executives from Askporter, FLS – Fast Lean Smart, Infinity Group, MIS Active Management Systems, NEC Housing, Plentific, Propeller and Voicescape about how housing provider can improve their maintenance and repairs operations through fewer bottlenecks and unresolved repairs and more first-time fixes and, ultimately, happier tenants. What are the common causes…
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Infinity Group
North Star transforms repairs with Infinity Group & Microsoft
North Star Housing has gone live with a new repairs system from Infinity Group, as part of its ongoing Microsoft-based digital transformation programme. The housing provider has been working with Infinity Group for the past year to deliver an ambitious data transformation project and has already gone live with CRM, compliance, rent accounting and arrears…
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Orbit app wins Microsoft competition with Infinity Group
A new Microsoft Power App from Orbit Group to transform the management of utility meter readings for all housing providers’ homes has won a Microsoft UK competition. Orbit is now working with Infinity Group to develop the app. Once completed, the Utilities Manager App will be available on Microsoft App Source for all housing providers…
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Transforming compliance with AI at North Star
North Star Housing won the bronze award in the innovation category of the inaugural Housing Technology 2024 awards. Sean Lawless and James Walder from North Star Housing explain more about their award-winning programme. At North Star Housing, we embarked on a transformative journey to replace our legacy housing management system with Microsoft Dynamics, with the…
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Remain in light (part one) – Shadow IT
In the first part of a two-part article (orig. planned as a single feature), Housing Technology asked Howell Technology Group and Infinity Group about housing providers’ use of shadow IT (i.e. the unsanctioned use of software/web services, usually without IT teams’ knowledge),and whether its’s a significant problem, an inconvenience or a great way of moving…
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North Star’s Dynamics migration with Infinity Group
North Star is close to completing its full migration from Capita OpenHousing to Microsoft Dynamics with support from Infinity Group. The housing provider was previously using Capita OpenHousing for rent accounting and tenancy management but wanted a more integrated, available and streamlined process. Sean Lawless, director of insight and transformation, North Star Housing, said, “Our…
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