Wales & West Housing has moved to Microsoft Dynamics 365, completely replacing its Capita housing management system. Gareth Davies, director of technology and data, Wales & West Housing, said, “A big part of our reason for moving to Microsoft Dynamics 365 was that the technology landscape in the housing sector was quite stale. There were…
Wales & West moves to Dynamics with Infinity GroupRead More →
Infinity Group
Technology dilemma – In-house vs. external IT development
Housing Technology interviewed housing and software development experts from Asprey Solutions, FLS – Fast Lean Smart, Infinity Group, Totalmobile and Voicescape about the respective merits of in-house software development and external IT development. How do you choose? Totalmobile’s managing director for property & facilities management, David Webb, said, “The main criteria for determining in-house development…
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Manifest connects A2Dominion, Mears & RedkiteCRM
Following A2Dominion’s recent appointment of Mears Group as its new repairs and maintenance contractor, Manifest Software Solutions has completed the integration of A2Dominion’s Dynamics 365-based RedkiteCRM repairs management system and its associated processes with Mears’ own systems within just eight weeks. At the start of the project, A2Dominion identified key areas to focus on as…
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North Star streamlines gas compliance with AI
North Star Housing has deployed a streamlined AI-powered compliance module for its gas safety certifications, developed in collaboration with RedkiteCRM (now part of Infinity Group) and based on Microsoft’s AI platform. The deployment is part of the housing provider’s wider move from Capita OpenHousing to Microsoft Dynamics as its main housing management system. North Star…
North Star streamlines gas compliance with AIRead More →
RedkiteCRM bought by Infinity Group
Infinity Group, a leading Microsoft-focused cloud services, security and business applications provider, has bought RedkiteCRM, one of the UK social housing sector’s few Microsoft-focused HMS providers. As with Infinity Group, all of RedkiteCRM’s systems are built on Microsoft Dynamics 365 Customer Experience, CRM, Business Central and Power Platform. Following the acquisition, Infinity Group will grow…
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