Many housing providers are at an experimental stage of their digital transformations, dipping a toe in the water, often in response to a business or regulatory imperative such as monitoring damp in properties or using chatbots for triaging customer interactions. Digitising existing services and processes to enable better customer service, increase efficiency or ensure that…
Rewiring the housing sectorRead More →
Itica
Getting clever – Business intelligence and analytics
Housing Technology interviewed business intelligence, data science and analytics experts from Civica, FLS – Fast Lean Smart, Housemark, Itica and NEC Software Solutions about how housing providers could take advantage of the latest BI and analytics packages and services, what to look out for, what to avoid and how to embed BI into housing providers’ everyday…
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Lack of VfM from IT – Itica survey
Earlier this year, Itica conducted its ‘Future of ICT’ survey but postponed its results until now to allow everyone to focus on dealing with the coronavirus. The main findings from Itica’s survey of around 100 respondents, from both housing providers and IT suppliers/consultants, are around the value for money that housing providers apparently gain from…
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Itica’s IT survey raises £2,000 for The Big Issue
During March, Itica ran a survey on ‘The future of ICT in social housing’, donating £10 for each fully completed submission plus a further donation to bring the total to £2,000 for The Big Issue Foundation. Stephen Robertson, CEO, The Big Issue Foundation, said, “We would like to thank Itica for a very generous donation…
Itica’s IT survey raises £2,000 for The Big IssueRead More →
Learning from coronavirus – Sector-wide IT collaboration?
“If you want to go fast, go alone. If you want to go far, go together.” African Proverb As we all grapple with the impact of coronavirus, it’s obvious that we are ‘stronger together’. The crisis has illustrated that the housing sector and its various ecosystems are mutually interdependent and must collaborate. The absolute need…
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Technology procurement – Cheaper isn’t always better
Housing Technology asked a panel of finance and procurement experts from Aareon, Ark Consultancy, CJC Procurement and Itica for their views around the idea that ‘cheaper isn’t always best’ when it comes to IT procurement and the subtleties of balancing quality versus price. The risks of low cost Commenting on the key risk factors associated…
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