Kier

Repairs app from Kier

Sheffield City Council’s tenants and residents can now use Kier’s free repairs app to report repairs directly using their smartphone. Kier claims that it is currently the only contractor to have launched a repairs app for its customers. The app simplifies the repair reporting process and includes a camera function so that residents can take…
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Kier pilots first-time fix for Stoke council

Kier Stoke, Stoke-on-Trent City Council’s housing maintenance provider, is trialling a new ‘first-time fix’ service at 6,000 properties in the city. As part of the trial, seven people from the council’s contact centre are now working in Kier’s offices with the aim of answering tenant queries from a single point of contact. The city’s 19,300…
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