How feasible and useful is it for housing providers to move to a 100% digital tenant lifecycle, from initial application and onboarding to tenant engagement, finance and payments, and maintenance and support, through to renewals, voids and re-lettings? Housing Technology asked digital experts from Civica, Commonplace, Insite Energy, M-Files and NEC Software Solutions for their…
Paperless tenanciesRead More →
M-Files
M-Files buys Hubshare for next-gen tenant experience
M-Files has bought Hubshare in order to provide an information exchange platform and portal to strengthen housing providers’ digital relationships with their tenants. Hubshare offers a secure digital workplace portal that enhances end-user and tenant engagement through collaborative working, secure file sharing and project management tools. Unlike most file sync-based document portals where information is…
M-Files buys Hubshare for next-gen tenant experienceRead More →
Curo selects M-Files for information management
Curo Group has selected M-Files as its core information management system, mainly around tenancy and property management, HR and back-office operations. Curo and M-Files have designed a new, metadata-driven solution to manage documents, automate compliance and optimise business processes. About 20 document classes have been defined with automated metadata and access controls to ensure compliance…
Curo selects M-Files for information managementRead More →
Lockdown, compliance and business automation
When lockdown hit, it immobilised the entire housing sector; staff had to move to working from home, tenants and clients could only be supported online or over the phone and all repairs and maintenance work was brought to a sharp halt. Fast forward to now, after months of moving operations online and trying to digitise…
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M-Files’ EDRM at Newark & Sherwood Homes
Newark and Sherwood Homes is using M-Files to completely revamp how it stores, searches and retrieves all of its property and tenancy information. By shifting away from traditional folder structures and using metadata instead, NSH’s staff can now quickly and easily find, manage and share information across the organisation by simply describing what a document…
M-Files’ EDRM at Newark & Sherwood HomesRead More →
GDPR – Empowering the ‘consumer citizen’ in housing
The General Data Protection Regulation (GDPR) came into force in May 2018; it’s arrival harmonised data privacy laws across Europe as well as boosting rights for individuals, giving them greater control over their information and how it is handled by organisations. It has also given citizens a stronger sense of ownership over their personal data….
GDPR – Empowering the ‘consumer citizen’ in housingRead More →
