Livin Housing has been using Meritec’s low-code platform to develop a series of minimum viable products (MVPs) to plug gaps in its digital services. The platform includes Meritec’s CXM360 CRM module to integrate with a variety of Livin’s existing back-office systems. Roslyn Littledyke, head of transformation, Livin Housing, said, “We needed a flexible CX platform…
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Meritec
Livin’s 45% faster repairs with Meritec
Following the introduction of a new customer experience (CX) platform from Meritec, Livin Housing is now processing its tenants’ repairs requests 45 per cent faster. Livin chose a solution from Meritec via the government’s G Cloud framework to transform its CRM processes using a flexible digital CX platform. It enabled the mobilisation and increased visibility…
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Low-code software in housing
Housing Technology interviewed low-code experts from Civica, Meritec, Mohara, Northgate Public Services and Rapid Information Systems on why and how housing providers should consider low code (or even ‘no code’) as a useful addition to their software development plans. What is ‘low code’ software? Benji Fisher, Mohara’s engagement lead, said, “Low-code tools are pieces of…
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