Care Housing Association has chosen MIS AMS’s ActiveH Lite as the basis for its new housing management system, including mobile working. Matthew Eddisford, chief executive, Care Housing Association, said, “As a relatively small housing association with just three full-time housing officers, the mobile facility really appealed to us because it means that we can be…
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MIS AMS
Accent delivers omni-channel contacts with MIS AMS
Accent Group has gone live with MIS AMS’s ActiveH CRM system in its omni-channel ‘Accent Connect’ contact centre. Accent Connect, based on Contact Expert software linked to ActiveH, is already resulting in measurable benefits for staff and the housing provider’s 37,000 tenants through a single 360-degree view of Accent’s properties and tenants. Danielle Mould, call…
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Small but perfectly formed – Entry-level housing management
The managing director of software provider MIS AMS, Chris McLaughlin, talks about entry-level housing management systems and why laying the foundations for growth for smaller housing providers will help in the long term. There are over 1,000 housing providers in England alone that have less than 1,000 properties in their portfolios. These organisations are relatively…
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Grŵp Cynefin takes MIS AMS housing software
Grŵp Cynefin has gone live with new ActiveH housing management software from MIS AMS to manage its rents, repairs, resident communications, planned maintenance, business intelligence reporting and CRM in a single integrated system. Following its creation from the merger of two smaller housing providers, Grŵp Cynefin began evaluating how to integrate the new organisation’s housing…
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Jumping the fence – From gamekeeper to poacher
Housing Technology interviewed Keith Saunders, MIS-AMS’ new leader of customer support after, as gamekeeper turned poacher, he joined the software supplier in April 2017 after 30 years of working in-house at different housing providers. Have you always been interested in IT? Like a lot of people, I fell into IT almost by accident. Until April…
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Hastoe Housing chooses MIS AMS
Hastoe Housing has chosen MIS AMS’s ActiveH housing management software to manage 7,400 homes across its predominantly rural portfolio of properties, including 250 villages with varying degrees of mobile phone signal. The new software is scheduled to go live in March 2018. Hastoe has bought all ActiveH modules, including desktop, rents, assets, lettings, planned maintenance,…
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