Hammersmith & Fulham Council and its contractors Mitie are now using Rant & Rave to give residents the ability to provide real-time feedback on repairs. Since June 2016, residents who have contacted Mitie to report a fault or request a repair are being invited to rate the service they have received and share their thoughts…
Hammersmith & Fulham Council and Mitie join in the rantRead More →
Mitie
Sovereign Kingfisher slashes repair times by 75% with Mitie
Mitie has developed a bespoke appointment system and redesigned the repairs workflow for Sovereign Kingfisher. Since the adoption of the new system, waiting times for repairs have been cut by 75 per cent and live job orders reduced by over 60 per cent across Sovereign Kingfisher’s 8,000 properties in Hampshire. Four large plasma screens in…
Sovereign Kingfisher slashes repair times by 75% with MitieRead More →