Onward Homes has selected Mobysoft’s RentSense software to help its income teams manage their arrears workloads and support tenants in their transition to universal credit. Robert Davies, income and financial inclusion manager, Onward Homes, said, “We decided to buy RentSense due to an increase in our rent arrears due to the impact of welfare reform…
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Rotherham Council collects £1m arrears with RentSense
Faced with a rental income collection rate of 96 per cent, Rotherham Council is now using Mobysoft’s RentSense software to prioritise its arrears case. Paul Elliot, business and commercial manager, Rotherham Council, said, “Before choosing RentSense, we completed a thorough review of our income collection processes. We benchmarked our performance against 72 other organisations and…
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QuantSpark’s RentSense research for Mobysoft
A study by QuantSpark has found that Mobysoft’s RentSense software helps to reduce housing providers’ eviction rates by around 38 per cent, cut arrears by 1.6 per cent and reduce the number of tenants in arrears by almost 12 per cent. The Mobysoft-commissioned research from QuantSpark examined over one million social housing tenancies owned by…
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Flintshire Council deploys RentSense
Flintshire County Council has bought Mobysoft’s RentSense software to help mitigate the effects of full-service universal credit and give its housing team more time to support tenants. Flintshire was the first local authority in Wales to move to full-service UC in April 2017. The effects have been far reaching for the council, with workloads increasing…
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Lincolnshire Housing invests in Mobysoft’s RentSense
Lincolnshire Housing Partnership has bought Mobysoft’s RentSense software to alleviate its administration of universal credit and to give it a single view of its arrears. LHP originally approached Mobysoft after its formation from the 2018 merger of Boston Mayflower and Shoreline Housing Partnership as part of its plan to consolidate the two organisations’ housing systems….
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South Lakes’ on-going gains from Mobysoft’s RentSense
South Lakes Housing has reported on how it has been using Mobysoft’s RentSense arrears management software since 2012 and almost halved its arrears. Simon Hughes, head of income, South Lakes Housing, said, “When we started using RentSense in 2012, we had generic housing officers and they were having to check all 3,000 accounts, which was…
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